Order & Shipping
Typically, it takes 2-7 business days to receive your order. We’re doing our best to deliver it promptly for you.
Once your order has been shipped, you will receive an email with a tracking number and a tracking link. This way you can follow your purchase all the way!
Also, you can track your order on the tracking page
Yes, we can deliver to Canada, but the customs clearance procedures need to be handled by the buyer. The estimated delivery fee for a single product is around $35. The specific delivery fee depends on the actual delivery distance.
Idlespace will make every effort to process orders within the stated time frame. If you need to change or cancel an order, please contact us via email within 1 day after the order is placed. We will then do our best to assist you in resolving the matter. Kindly note that the refund does not include currency conversion or credit card fees. Please note that once an order has been sent out, we won't be able to handle its cancellation.
An account is not needed to place an order. However, your email address or mobile number will be needed to place an order, to keep you informed on the status of your order.
We are sorry that we are unable to ship to addresses in Hawaii (HI), Alaska (AK), Puerto Rico (PR), American Samoa, Guam, Micronesia, Marshall Islands, Northern Mariana Islands, Palau, and U.S. Virgin Islands.
Warrenty
2 years warranty. For more information on the warranty applicable for this product, please visit https://www.usa.philips.com/c-w/support-home/warranty/warranty-bl.html
Please check our return/refund/exchange policy here.
If the product you received is defective, you only need to contact our after-sales service and provide photos or video proof, and we will arrange a replacement or repair service for you according to our return policy.
We accept various payment methods, including PayPal, Klarna, Apple Pay, and credit cards such as American Express, Mastercard, and Visa.
Discount codes cannot be used again for products that have already been discounted. Discount codes cannot be stacked!